1. All notices must be made in writing or via our web site at www.SouthernCaliforniaHosting.com/moneyback.htm#refund within 30 days of purchase. All written notices must be postmarked on or before 30 days of purchase and must include your name, business name, telephone number, e-mail address, domain name and reason for dissatisfaction. The written notice must be mailed to:
   Southern California Hosting
   c/o: Money-Back Guarantee
   3791 E. Green St.
   Pasadena, CA 91107
2. Southern California Hosting will provide a 100% refund ($39 setup fee + 1 month of service) to any customer who wishes to discontinue service for any reason not mentioned below.
3. Southern California Hosting will not provide a full and / or partial refund to any customer who
   a. Only needed web hosting services for 30 days or less
   b. Violates our Acceptable Use Policy during their time of service
   c. Exceeds their allocated disk space during their time of service (the setup fee and monthly service fee will be refunded minus the cost of the disk space overage)
4. Southern California Hosting reserves the right to refuse service to any one for any reason.
5. No refund request received after 30 days of purchase will be accepted and/or processed.

Request a Refund

If you are not 100% satisfied with the service you have received and if you have read, understand, and are not subject to Paragraph #3 of our policies above, then we would be more than happy to refund 100% of your money. Please fill out the form below and a customer service rep will review your account and process your request. Thank you and we hope to see you again.