Does Southern California Hosting handle domain registration?

Can I transfer an existing domain to Southern California Hosting?

How long does it take before my domain name is active?

What is the InterNIC fee for domain registration?

Does Southern California Hosting limit the number of hits I receive a month?

How do I transfer files to my web site?

Will I have unlimited access to update my pages?

Can multiple domains point to the same HTML files?

Can I use my account for commercial purposes?

Can I resell space within my own account?

Do you accept international orders?

What contract and payment terms are available?

Do you offer technical support?

How long does it take to set up a new account?

How do I place an order?

What do the errorcodes mean?

What type of encryption algorithm do I use for PGP(tm)?

What is a Virtual Server?
Southern California Hosting specializes in providing virtual servers as well as dedicated servers which means that you can find a home for your web site on our web servers and establish a presence on the Internet regardless of your needs. We help you register your own domain name free, which will become your unique address on the World Wide Web. Having your own domain name does not reveal that you are renting web space, and, since e-mail can be addressed to your domain (e.g.. WWW.YOURNAME.COM ) you will not have to announce a new e-mail address if you change Internet access providers. And, with a domain name you can transfer your web presence at any time and never lose your identity since you can take your www.yourname.com with you.  Our Server Solution allows you to start small and scale upward to whatever server and bandwidth combination fits your needs. Our Server Solution can be used for e-commerce, on-line auctions, chat forums, virtual postcards, polls and surveys, live audio and video, secure conferencing, market research, banner advertisements, shopping carts, e-mail (virtual post offices), classified ads, databases, search engines, on-line stores and malls and much more.

Will I be able to access my domain name with or without the WWW?
Yes, you will be able to access the domain name with or without the WWW in front. Many web hosting providers do now provide this capability. For example, you can access the domain name "mydomain.com" by going to "www.mydomain.com" as well as "mydomain.com".

Do you offer dial-up Internet access?
No, you will need local Internet access in order to maintain your web site and retrieve e-mail addressed to your site, however, we may recommend several dial-up ISPs for this service. Providing a specialized Virtual Server service means that we do not have hundreds of modems to maintain enabling us to devote more time to our customers web presence needs and to enhancements of the entire Virtual Server System.

Do you support MS Frontpage extensions?
Yes, just let us know that you will be using these extensions and we will set them up for you.

Do you offer web page design services?
Yes, we offer several packages and types of web design services. Please feel free to contact us regarding these services.

Does Southern California Hosting handle domain registration?
Yes, we offer domain name registration for only $20 per year.

Can I register or transfer a domain name with Southern California Hosting?
Yes, you can register and / or transfer domain names for only $20 per year.

How long does it take before my domain name is active?
Once InterNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes about 72-hours before it is active. All Internet providers must update their records (DNS tables) to reflect new site locations. This is called propagation.

What is the InterNIC (Network Solutions) fee for domain registration?
InterNIC charges $70.00 to register a new domain name. This fee covers the first two years. They currently bill at a rate of $35 per year. InterNIC will send you an invoice via e-mail between three to six weeks after the domain is registered. However, you may register your domains through Southern California Hosting for only $20 per year.

Does Southern California Hosting limit the number of hits I can receive each month?
No. Our experience has shown that 300 to 500 MB/month is more than enough data transfer for 90 (+)% of all websites and we use it as a bench mark. Depending on the quantity and size of your files, 1000MB could support many thousands of hits per week.

How do I transfer files to my web site?
Files must be transferred to the web server via File Transport Protocol (FTP). If you have a PPP Internet account and need FTP software, you can download a program for either the PC or Mac from our site. Internet providers such as AOL, Compuserve, and Prodigy may have a built-in FTP interface. An FTP tutorial is available for first time users. Southern California Hosting offers unlimited FTP access.

Will I have unlimited access to update my pages?
You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your convenience.

Can multiple domains point to the same HTML files?
In general, if you have more than one domain account at Southern California Hosting, we can point each domain address to the same HTML files. There is a fee depending on how you wish to proceed.

Can I use my account for commercial purposes?
Yes, you can use your account for commercial purposes. The World Wide Web has become a most efficient and cost-effective means of making information, products and services available to the users of the Internet community. Virtual Server secure processing is available FREE using SSL and PGP to provide an environment whereby payment information (such as a credit card number) or confidential information (such as a custom form) can be transmitted from web browser to web server in an encrypted mode. Look for the solid key for secure transaction liscencing.

Can I resell space within my own account ?
Yes. You can resell space within your account. However, you will be responsible for its content, data transfer, and disk usage.

Do you accept international orders?
Yes. We are pleased to have customers around the world. If desired, we can host non-US domain name extensions.

What contract and payment terms are available?
We bill monthly band do not require a minimum contract. We offer a 30-day 100% Money-back Guarantee and we accept Visa, MasterCard, and American Express.

Do you offer technical support to customers?
Yes. We encourage our customers to send use our Trouble Ticket Support System with questions or concerns about their servers. We are relatively quick to respond to support e-mail around the clock. If we cannot offer a solution to a concern within a reasonable time frame, we will invite you to call us or we'll call you directly.

How long does it take to set up a new account?
Orders for servers will be configured within 24 hours, and most times will be done the same day. Once an account is set up an activation notice will be sent you via e-mail including a userid, password, and FTP hostname. You can begin uploading files to your new web site immediately.

How do I place an order?
You can place an order for a Virtual Server account directly from our web site 24 hours a day or by calling (626) 394-9669 between the hours of 10 am to 6 pm Monday through Friday PST.

What do the errorcodes mean?

What type of encryption algorithm do I use for PGP(TM)?
Southern California Hosting supports RSA encryption. PGP version 5.0 should visit PGP(TM)FAQ page. We do not currently support DSS/Diffie-Hellman encryption keys. For more information on PGP please visit http://www.pgp.com

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